Sunday, January 25, 2009

#9: Using internal surveys to fine tune strategy execution

Its not a perfect world. Don't get carried away by the metrics you get, especially if the measurement methods are approximate or if you are measuring perceptions.

The conversation is more important than the survey results. If you can't or won't talk to people, the numbers don't matter anyway.

There is always more work to do than time or resources. Get the team aligned behind the priorities to reduce friction and increase positive momentum. Find out:
  • If people are complaining about the de-prioritization of their pet project, or
  • If people are complaining about not being included or heard, or
  • If they are complaining about challenges in executing on priorities
Dealing with reality becomes easier after you identify it.

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