Learn from butlers

To many, the word 'butler' is synonymous with 'servant'. However, butlers are also knows to be very influential over their 'masters'. What makes them successful?

1. They have an uncanny grasp over the issues central to the problem.
2. They have connected the dots and can defend their reasoning and conclusion.
3. They communicate it in a very respectful manner, without grovelling.
4. Their body language makes it very clear that they know what they are talking about while communicating respect. In fact, their displeasure is hard to bear, forcing the 'master' to look at things from their point of view.
   
5. They let the 'master' make the call and even make it seem like it is the 'master's' idea.
6. They are right enough times to gain leverage in the relationship.
7. If overruled, they are ready with a backup solution, without a 'I told you so' attitude.

Solutions are no good if not sponsored and adopted. You will not always be the top dog and get to use command and control. (We will debate elsewhere whether that is a good strategy to begin with)

Learn effective communication from butlers, make your point forcefully without being obsequious or domineering.