Tuesday, February 23, 2010

#111: Logomachy

Derived from Greek (logos 'word' and makhia 'fighting'), this represents an 'argument about words'.

Diversity brings benefits, but one challenge is reconciling different perspectives. The perspectives are often expressed in language and the choice of words often creates barriers instead of bringing them down.

"What is it?" should be followed by "What should we call it?"

Amazingly, this simple act will swiftly remove confusion and allow teams to focus on the essence of the problem or opportunity. Wisdom is achieved when the participants in a dialogue realize that conflict over what to call something is unproductive and dysfunctional. Understanding and agreeing what 'it is' is crucial.

The paradox is, you have to describe what 'it is' in order to agree on what 'it is'. This is a partial explanation for complexity in understanding and agreeing what 'it is'. Small wonder that groups have to work through communication gaps, frustration and chaos to answer the above two 'simple' questions.

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