Saturday, March 6, 2010

#115: Art? Science? Business? (Yes!)

If diversity is the norm in strategy execution, it is necessary to try and understand preferences in crafting a solution. The artist will try to make the solution look beautiful, the scientist will make the solution work correctly and repeatedly and the business person will try to make money from it.


All three have to come together. Too much time and energy gets wasted in debating the virtues of one approach over the other. The comparisons are pointless even at a theoretical level.

Align efforts to customer outcomes and to what needs to be done to meet and exceed expectations. The leader's preference tends to be imposed on the team and egos will be bruised if they are not able to appreciate and work for the greater good.

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